Hello, I'm

Joseph Elhoregy

Senior Technical Manager

Military I.T. professional with 6 years of comprehensive experience in cybersecurity, networking, and helpdesk. Experienced in cross-cultural collaboration and managing complex technology operations.

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Joseph Elhoregy
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About Me

Military I.T. professional holding a Secret Clearance with 6 years of comprehensive experience and education in cybersecurity, networking, and helpdesk.

Experienced in working with professionals from Southeast Asia and acting within cross-cultural considerations to accomplish sensitive objectives. Strong ability in coherently receiving, implementing, and managing executive policy regarding daily operations and short or long-term organizational objectives.

6+ Years Experience
1,100+ IT Cases Solved
$20M+ Equipment Managed

Location

Seattle, WA

Clearance

Secret Clearance

Education

BS Cybersecurity

Experience

Military Advisor

U.S. Army - Higher Education

Joint Base Lewis McCord 09/2023 - Present
  • Competently communicated with IT professionals from foreign countries in Southeast Asia to solve technology-based issues over the course of 6 months, while still respecting cross-cultural considerations and values to successfully achieve various business objectives in sensitive areas within Southeast Asia.
  • Instructed over 12 foreign military soldiers with the use of a translator in analog and network communications, resulting in the accomplishment of field training exercises on 4 separate occasions.

Senior Information Systems Technician

U.S. Army - 5th Security Forces Assistance Brigade

Joint Base Lewis McCord 09/2023 - Present
  • Implemented and operated a fully functioning IT Help Desk ticketing system using Office 365 and the execution of company policies, resulting in over 1,100 unique user technology-related cases solved for a workforce of over 1,000 employees.
  • Served as an Enhanced Trusted Agent for classified IT systems for two years, ensuring only authorized access to information systems in compliance with Department of Defense Instruction 8520.02 (Public Key Infrastructure) for a large workforce of over 600 employees.
  • Possess hands-on experience in Cisco IOS, VMware ESXi, PaloAlto Firewalls, Redcom Call Manager, Harris MUOS, Trellisware TSM, Silvus MANET, and iDirect/Linkway Satellite modems as technical expertise.

Network Operations Center Engineer

U.S. Army - 11th Signal Brigade

Fort Hood, United States 04/2020 - 09/2023
  • Professionally configured, maintained, and administered satellite internet connectivity and access in an austere environment, resulting in an over 99% uptime for a large workforce of over 100 users over a period of one month on over 10 separate occasions.
  • Implemented cutting-edge technology solutions as a lead IT manager, overcoming resource challenges to enhance system performance for a defense organization.
  • Both implemented and oversaw the successful implementation of over $20,000,000 worth of modernized telecommunication equipment within a large workforce, ensuring that the received equipment is checked for quality assurance and distributed properly to subordinate departments in accordance with executive policy.

Education

BS Cybersecurity, Information Assurance

Western Governors University

01/2023 - 12/2025

Comprehensive program covering cybersecurity fundamentals, information assurance, network security, and risk management.

Certifications

CCNA

Cisco

November 2022

Security+

CompTIA

December 2024

SecurityX

CompTIA

December 2025

PenTest+

CompTIA

December 2025

Linux Essentials

LPI

February 2023

CySA+

CompTIA

December 2025

Skills

Networking

Cisco IOS PaloAlto Firewalls Satellite Internet MANET Networks Software Defined Radios

Systems & Infrastructure

VMWare ESXi Linux Bash Microsoft 365 Administration Azure

Development & Tools

Python GitHub Claude Code AI

Professional

Cross-Cultural Communication IT Help Desk Management Technical Training Policy Implementation

Projects

Elly Telecom

United States

07/2023 - Present

App Developer working on an application designed to assist users with studying and educational purposes.

View Project Source Code

Get In Touch

I'm always open to discussing new opportunities, interesting projects, or ways to collaborate. Feel free to reach out!

joehoregy2@gmail.com 732-570-1804
Seattle, WA